• Business Skills Training

    project_managementInterSource offers live instructor-led courses on all important operations-related skills, including Communications, Customer Service, Human Resources, Marketing, Team Building and Writing

    These live classes are offered via a Web interface.

  • About Business Skills

    Business Skills relate to communication used to promote a product, service, or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain, for example the consumer and manufacturer.

    Business Communication is known simply as "Communications." It encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behaviour, Advertising,

    Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management. It is closely related to the fields of professional communication and technical communication.

    In business, the term communications encompasses various channels of communication, including the Internet, Print (Publications), Radio, Television, Ambient media, Outdoor, and Word of mouth.

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  • Course Details Business Skills

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

Maximizing Project Success Through People

Course duration

  • 2 days

Course Benefits

  • Learn to learn how to inspire motivation among team members.
  • Learn to learn how to manage stress.
  • Learn to learn how to create alliances.
  • Learn to learn to reconcile a variety of work styles.
  • Learn to learn how to maintain the project and yourself in difficult situations.

Course Outline

  1. Project Management and the Four Relationships
    1. Defining the New Project Management
    2. The General Management Side of Project Management
    3. Linking Project Success to Project Management Relationships
    4. The Four Big Relationships
  2. How We Are with Others
    1. People Orientation
    2. Interpersonal Orientation Assessment
    3. Understanding the FIRO-B Assessment
    4. Taking Initiative to Build Project Relationships
    5. Developing Greater Awareness of How Others Feel
    6. Expressing Interest and Concern for Others
    7. Pursuing Project Results Appropriately
    8. Maximizing Your Individual and Group Interactions
  3. How We Are with Ourselves
    1. Introduction to Centeredness
    2. Leveraging Assets and Liabilities
    3. Enhancing Emotional Self-awareness
    4. Tapping into Internal Motivation
    5. Dealing with Stress Effectively
    6. Thriving on Change
  4. Development Planning
    1. Creating a Personalized Development Plan
  5. Summary and Conclusion
    1. Where We've Been
    2. Where to Go Next

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.