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  • Business Skills Training

    project_managementInterSource offers live instructor-led courses on all important operations-related skills, including Communications, Customer Service, Human Resources, Marketing, Team Building and Writing

    These live classes are offered via a Web interface.

  • About Business Skills

    Business Skills relate to communication used to promote a product, service, or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain, for example the consumer and manufacturer.

    Business Communication is known simply as "Communications." It encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behaviour, Advertising,

    Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management. It is closely related to the fields of professional communication and technical communication.

    In business, the term communications encompasses various channels of communication, including the Internet, Print (Publications), Radio, Television, Ambient media, Outdoor, and Word of mouth.

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  • Course Details Business Skills

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

Presentations: Preparing, Developing, and Delivering

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Course duration

  • 2 Days

Course Outline

This training course introduces students to the fundamentals of creating a presentation. Students will discuss the components of a good speech or presentation, and then they will learn how to develop their own. As students work through the activities, they will write and deliver three short presentations in class. They will be introduced to a variety of delivery techniques that include building rapport with the audience, using body language and humor, and facilitating a question and answer session. Students do not need to have any prior experience. They only need a desire to improve their presentation skills. Comes with CertBlaster software (download) and a companion CBT program.

  • Learn the fundamentals of creating a presentation.
  • Learn the the components of a good speech or presentation.
  • Learn to develop a good speech or presentation.
  • Learn to build rapport with your audience.
  • Learn to use body language and humor.
  • Learn to facilitate a question and answer session.
  1. Introduction to public speaking
    1. Presentations
    2. Public speaking
    3. Communication
  2. Preparing your presentation
    1. The presentation process
    2. Presentation purpose
    3. Audience analysis
    4. Presentation structure
  3. Developing your presentation
    1. The conclusion
    2. The introduction
    3. The body
    4. Transitions
    5. Rehearsal techniques
  4. Delivering your presentation
    1. Gearing up
    2. Personal motivation
    3. Rapport and credibility
    4. Voice and body techniques
  5. Using humor and visual aids
    1. Humor
    2. The question-and-answer session
    3. Visual aids
  6. Using what you've learned
    1. The implementation phase
    2. Resources and tools

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).


InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)


For an overall view of our offerings, please visit us at www.intersource.ch.