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  • Management Training

    project_managementInterSource offers live instructor-led courses on the most important management techniques, including Business Management, Leadership and Sales.

    These live classes are offered via a Web interface.

  • About Management

    Management in all business and human organization activity is the act of getting people together to accomplish desired goals and objectives. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources.

    Because organisations can be viewed as systems, management can also be defined as human action, including design, to facilitate the production of useful outcomes from a system. This view opens the opportunity to 'manage' oneself, a pre-requisite to attempting to manage others

    Management can also refer to the person or people who perform the act(s) of management.

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  • Course Details Management

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

Change Management Training

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Course duration

  • 1 Days

Course Outline

This change management training course teaches students how to develop the skills to proactively address change and meet the challenges of transition in the workplace. Students will work with various employees to overcome the problems encountered when making changes in your organization. Students will also learn how to develop the ability to effectively handle organizational changes by examining the transition process and understanding their own, and others, needs and responses to each phase.

  • Learn the basics of change management.
  • Learn to proactively address change.
  • Learn the steps of a change process.
  • Learn to adapt to change.
  • Learn to manage change.
  1. Fundamentals of change management
    1. Basics of change management
    2. Importance of change
    3. Leading change
  2. Change process
    1. Steps of a change process
    2. Choose an action
    3. Implement the action
    4. Monitor the progress
  3. Obstacles to change
    1. Resistance
    2. Complacency
    3. Crisis
  4. Managing change
    1. Creativity
    2. Commitment
    3. Communication
  5. Adapting to change
    1. Truths and misconceptions
    2. Factors affecting response
    3. "endings" phase
  6. Coping with uncertainty
    1. "exploration" phase
    2. Management of the "exploration" phase
  7. Moving forward
    1. "new beginnings" phase
    2. Management of "new beginnings" phase

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).


InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)


For an overall view of our offerings, please visit us at www.intersource.ch.