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  • Management Training

    project_managementInterSource offers live instructor-led courses on the most important management techniques, including Business Management, Leadership and Sales.

    These live classes are offered via a Web interface.

  • About Management

    Management in all business and human organization activity is the act of getting people together to accomplish desired goals and objectives. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources.

    Because organisations can be viewed as systems, management can also be defined as human action, including design, to facilitate the production of useful outcomes from a system. This view opens the opportunity to 'manage' oneself, a pre-requisite to attempting to manage others

    Management can also refer to the person or people who perform the act(s) of management.

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  • Course Details Management

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

Managerial Leadership Training

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Course duration

  • 1 Days

Course Outline

This Managerial Leadership training class teaches students the basic skills needed to be successful managers and leaders. Students will learn how to leverage roles and motivate employees, make strategic business decisions, create efficient project plans, negotiate strategically, champion employee ideas, understand the basics of business finance, and promote a positive environment that embraces change.

  • Learn the different roles of managers and employees.
  • Learn how to motivate your employees.
  • Learn how to analyze problems and risks.
  • Learn how to find alternatives and make strategic decisions.
  • Learn the importance of prioritizing projects and tasks.
  • Learn how to create project deadlines and manage resources effectively.
  • Learn how to negotiate and compromise.
  • Learn how to support employee ideas using influence and effective communication.
  • Learn how to analyze business performance and understand ROI.
  • Learn how to promote change and overcome change conflicts.
  1. Effective Employee Leadership
    1. Understanding Management and Employee Roles
      1. Manager Roles and Responsibilities
      2. Employee Roles and Responsibilities
      3. Working as a Team
    2. Using Motivational Techniques
      1. Theory of Motivation
      2. Reward Types
      3. Motivation Strategies
  2. Strategic Decision Making
    1. Analyzing Problems
      1. Collect and Organize Information
      2. Symptom vs. Cause
      3. Root Cause Analysis
      4. Find a Solution
    2. Analyzing Risk
    3. Finding Alternatives
  3. Management Strategies
    1. Understanding Priorities
    2. Creating Effective Deadlines
    3. Managing Resources
      1. People
      2. Equipment
      3. Material
  4. Effective Negotiation
    1. Using Negotiation Strategies
      1. Pitfalls of Negotiation
      2. Barriers to Negotiation
    2. Understanding the Power of Compromise
    3. Influencing Decisions
  5. Supportive Leadership
    1. Advocating Employee Ideas
      1. Employee Emotions
      2. Employee Training
      3. Employee Inclusion
    2. Communicating Effectively
      1. Listening Effectively
      2. Modeling Effective Communication
      3. Encouraging Effective Communication
  6. Measuring Business Performance
    1. Understanding the Basics of Financial Analysis
      1. Financial Statements
      2. Types of Analysis
    2. Understanding Return on Investment (ROI)
  7. Change Leadership
    1. Leading Employees through the Change Process
      1. Getting Ready for Change
      2. Understanding Your Team
      3. Implementing Change
    2. Communicating Change Effectively

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).


InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)


For an overall view of our offerings, please visit us at www.intersource.ch.