Managerial Leadership Training


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Course Outline

This Managerial Leadership training class teaches students the basic skills needed to be successful managers and leaders. Students will learn how to leverage roles and motivate employees, make strategic business decisions, create efficient project plans, negotiate strategically, champion employee ideas, understand the basics of business finance, and promote a positive environment that embraces change.

  1. Effective Employee Leadership
    1. Understanding Management and Employee Roles
      1. Manager Roles and Responsibilities
      2. Employee Roles and Responsibilities
      3. Working as a Team
    2. Using Motivational Techniques
      1. Theory of Motivation
      2. Reward Types
      3. Motivation Strategies
  2. Strategic Decision Making
    1. Analyzing Problems
      1. Collect and Organize Information
      2. Symptom vs. Cause
      3. Root Cause Analysis
      4. Find a Solution
    2. Analyzing Risk
    3. Finding Alternatives
  3. Management Strategies
    1. Understanding Priorities
    2. Creating Effective Deadlines
    3. Managing Resources
      1. People
      2. Equipment
      3. Material
  4. Effective Negotiation
    1. Using Negotiation Strategies
      1. Pitfalls of Negotiation
      2. Barriers to Negotiation
    2. Understanding the Power of Compromise
    3. Influencing Decisions
  5. Supportive Leadership
    1. Advocating Employee Ideas
      1. Employee Emotions
      2. Employee Training
      3. Employee Inclusion
    2. Communicating Effectively
      1. Listening Effectively
      2. Modeling Effective Communication
      3. Encouraging Effective Communication
  6. Measuring Business Performance
    1. Understanding the Basics of Financial Analysis
      1. Financial Statements
      2. Types of Analysis
    2. Understanding Return on Investment (ROI)
  7. Change Leadership
    1. Leading Employees through the Change Process
      1. Getting Ready for Change
      2. Understanding Your Team
      3. Implementing Change
    2. Communicating Change Effectively

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).

InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)

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