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CompTIA A+ Certification Training

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Course duration

  • 5 Days

Course Outline

This CompTIA A+ certification training covers all 2009 exam objectives. You will learn to install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.

  • Learn to identify the components of standard desktop personal computers.
  • Learn to identify fundamental components and functions of personal computer operating systems.
  • Learn to identify best practices followed by professional personal computer technicians.
  • Learn to install and configure computer components.
  • Learn to install and configure system components.
  • Learn to maintain and troubleshoot peripheral components.
  • Learn to troubleshoot system components.
  • Learn to install and configure operating systems.
  • Learn to maintain and troubleshoot installations of Microsoft Windows.
  • Learn to identify network technologies.
  • Learn to install and manage network connections.
  • Learn to support laptops and portable computing devices.
  • Learn to support printers.
  • Learn to identify personal computer security concepts.
  • Learn to support personal computer security.
  • End-user skills with Windows-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer.
  • Basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.
  1. Hardware Fundamentals
    1. Computer System Components
    2. Storage Devices
    3. Device Connections and Interfaces
  2. Operating System Fundamentals
    1. Personal Computer Operating Systems
    2. Windows Control Panel Utilities
    3. Command Line Tools
    4. Windows Security Settings
    5. Windows Operating System Tools
  3. Operational Procedures
    1. Basic Maintenance Tools and Techniques
    2. Electrical Safety
    3. Environmental Safety and Materials Handling
    4. Professionalism and Communication
  4. Peripheral Components
    1. Install and Configure Display Devices
    2. Install and Configure Input Devices
    3. Install and Configure Expansion Cards
    4. Install and Configure Multimedia Devices
  5. Managing System Components
    1. Motherboards
    2. CPUs and Cooling Systems
    3. Select and Install Power Supplies
    4. RAM Types and Features
    5. Install and Configure Storage Devices
    6. Configure the System BIOS
  6. Installing and Configuring Operating Systems
    1. Implement Virtualization
    2. Install Microsoft Windows
    3. Windows Upgrades
    4. Windows Preventive Maintenance
  7. Customized Client Environments
    1. Standard Clients
    2. Custom Client Environments
  8. Networking Technologies
    1. Physical Network Connections
    2. TCP/IP
    3. Network Connectivity
    4. Ports and Protocols
    5. Set Up and Configure Windows Networking
    6. Networking Tools
  9. Installing, Configuring, and Maintaining SOHO Networks
    1. Install and Configure SOHO Networks
    2. SOHO Network Security
  10. Supporting Laptops
    1. Laptop Hardware and Components
    2. Install and Configure Laptop Hardware Components
  11. Mobile Computing
    1. Mobile Device Technologies
    2. Configure Mobile Devices
  12. Supporting Printers
    1. Printer Technologies
    2. Install, Configure, and Maintain Printers
  13. Security
    1. Security Fundamentals
    2. Security Threats and Vulnerabilities
    3. Security Protection Measures
    4. Workstation Security
  14. Troubleshooting Hardware Components
    1. Troubleshooting Theory
    2. Troubleshoot Video and Display Devices
    3. Troubleshoot Hard Drives and RAID Arrays
    4. Troubleshoot System Components
    5. Troubleshoot Laptops
    6. Troubleshoot Printers
  15. Troubleshooting System-Wide Issues
    1. Troubleshoot Operating Systems
    2. Troubleshoot Wired and Wireless Networks
    3. Troubleshoot Common Security Issues

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).


InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)


For an overall view of our offerings, please visit us at www.intersource.ch.