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  • Microsoft Training

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    Development Tools & Environments: ASP, ASP.NET, C#, .NET, VBA, Visual Basic

    Applications: Dynamics, Expression, Access, Excel, Word PowerPoint, Exchange, InfoPath, Outlook, SharePoint , Project, Publisher, Business Intelligence

    Please refer to our detailed course outlines below.

  • About Microsoft

    Microsoft has had an impact on, and indeed defined the computing world like no other company. The development tools, operating systems and applications produced by Microsoft have achieved near-ubiquity in the desktop computer market. The original mission set by Microsoft's founder was to have "a computer on every desk and in every home, running Microsoft software". About 90% of computer users worldwide run Microsoft products, hence this objective has largely been met. For operating systems, Web client statistics suggest that Microsoft Windows has about a 92% share, Apple Mac OS 6% and Linux, 1%.

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  • Course Details Microsoft

    Classes are offered at client sites, at our Geneva training center, and via a live web conference. For detailed course outlines and scheduled classes, please see below.

    To book training, navigate to the course you need, then:

    • For scheduled online classes, register from the choices indicated.
    • If you need an alternative date, time or location, or if you want a live classroom course, click on “request an offer for this course,” to complete the form.

Microsoft Outlook 2013 Training

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Course duration

  • 2 Days

Course Outline

This outline is tentative and will be updated before the course is released in May.

This Microsoft Outlook 2013 training class introduces the 2013 interface and gets students up and running quickly working with messages, calendars, contacts, and tasks as well as managing accounts and the inbox.

  • Learn about the Ribbon, Tabs, Groups, and Commands.
  • Explore the Backstage View.
  • Set up accounts and work with messages.
  • Work with calendars, contacts, and tasks.
  • Learn to work with signatures and themes.
  • Manage your inbox including filtering, creating search folders, and archiving.
  • Familiarity with Microsoft Windows.
  1. The Outlook 2013 Interface
    1. Overview of the Outlook Interface
    2. The Ribbon
    3. Tabs, Groups, and Commands on the Ribbon
    4. Tabs on the Mail Ribbon
    5. Groups on the Mail Ribbon
    6. Commands on the Mail Ribbon
    7. The Backstage View (File Menu)
    8. The Info Tab
    9. The Open Tab
    10. The Print Tab
    11. The Help Tab
    12. Options
  2. Performing Popular Tasks in Outlook 2013
    1. Set up an Email Account
    2. Open Email Messages
    3. Reply to Email Messages
    4. Print a Message
    5. Delete a Message
  3. Working with Messages
    1. Compose a Message
    2. Add an Attachment
    3. Check Spelling and Grammar
    4. Use Microsoft Word to Edit Messages
    5. Insert a Hyperlink in a Message
    6. Send a Message
  4. Working with the Calendar
    1. Change Your Calendar View
    2. Set Up Workday Times
    3. Print Your Schedule
    4. Schedule a Meeting
    5. Make Updates to Meetings
    6. Cancel a Meeting
    7. Reply to a Meeting Invitation
    8. Schedule an Appointment
    9. Make Updates to an Appointment
    10. Create Calendar Groups
  5. Organizing Contacts
    1. Add a Contact
    2. Update a Contact
    3. Locate a Contact
    4. Sort Contacts
    5. Create a Contact Group
    6. Perform a Mail Merge
  6. Working with Tasks
    1. Create a Task
    2. Update a Task
    3. Assign a Task
    4. Reply to a Task Request
    5. Track Tasks
    6. Change Your Task View
  7. Using Signature and Themes
    1. Create a Signature
    2. Automatically Add a Signature to Messages
    3. Modify a Signature
    4. Create and Apply a Theme
  8. Managing Your Inbox
    1. Search for Messages
    2. Create Search Folders
    3. Group Your Mailbox Items
    4. Filter Messages
    5. Organize Messages
    6. Manage Your Junk Email
    7. Archive Your Messages
    8. Create a Quick Step
    9. Add Protection to Your Outgoing Messages
  9. Working with Multiple Email Accounts
    1. Set Up Multiple Accounts in Outlook
    2. Send Emails from Different Accounts
    3. POP vs IMAP Email Programs

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).


InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)


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