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  • Microsoft Training

    microsoftInterSource offers courses on all practically all Microsoft products and technologies:

    Operating Systems: XP, Vista, Server Server2003, Server 2008 IIS, SQL Server

    Development Tools & Environments: ASP, ASP.NET, C#, .NET, VBA, Visual Basic

    Applications: Dynamics, Expression, Access, Excel, Word PowerPoint, Exchange, InfoPath, Outlook, SharePoint , Project, Publisher, Business Intelligence

    Please refer to our detailed course outlines below.

  • About Microsoft

    Microsoft has had an impact on, and indeed defined the computing world like no other company. The development tools, operating systems and applications produced by Microsoft have achieved near-ubiquity in the desktop computer market. The original mission set by Microsoft's founder was to have "a computer on every desk and in every home, running Microsoft software". About 90% of computer users worldwide run Microsoft products, hence this objective has largely been met. For operating systems, Web client statistics suggest that Microsoft Windows has about a 92% share, Apple Mac OS 6% and Linux, 1%.

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  • Course Details Microsoft

    Classes are offered at client sites, at our Geneva training center, and via a live web conference. For detailed course outlines and scheduled classes, please see below.

    To book training, navigate to the course you need, then:

    • For scheduled online classes, register from the choices indicated.
    • If you need an alternative date, time or location, or if you want a live classroom course, click on “request an offer for this course,” to complete the form.

Microsoft Outlook Training

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Course duration

  • 2 Days

Course Outline

This Microsoft Outlook training class introduces the interface and gets students up and running quickly working with messages, calendars, contacts, and tasks as well as managing accounts and the inbox. "Our instructor-led online classes are conducted in the 2013 version of the software. Your instructor will point out the minor differences between versions where they exist. For our custom instructor-led online and onsite classes, we use the version of the software you use in your office.

  • Learn about the new features in Outlook
  • Learn about the Ribbon, Tabs, Groups, and Commands.
  • Explore the Backstage View.
  • Set up accounts and work with messages.
  • Work with calendars, contacts, and tasks.
  • Learn to work with signatures and themes.
  • Manage your inbox including filtering, creating search folders, and archiving.
  • Familiarity with Microsoft Windows.
  1. The Outlook Interface
    1. Overview of the Outlook Interface Including New Features
      1. Preview Messages in Message List
      2. All/Unread Feature
      3. Quickly Switch between Elements
    2. The Ribbon
    3. Tabs, Groups, and Commands on the Ribbon
    4. The Backstage View (File Menu)
  2. Performing Popular Tasks in Outlook 2013
    1. Set up an Email Account
    2. Open Email Messages
    3. Reply to and Forward Email Messages Including New Features
    4. Preview and Save an Attachment
      1. Messages in Alternate Formats
    5. Print a Message
    6. Delete a Message
    7. Customize the Navigation Pane
  3. Working with Messages
    1. Compose a Message
      1. Quick Parts
      2. Request Read Receipt
      3. Redirect Replies
      4. Delegate Access
    2. Add an Attachment
      1. Attachment Reminder
    3. Check Spelling and Grammar
    4. Use Microsoft Word to Edit Messages
    5. Insert a Hyperlink or Image in a Message
    6. Send a Message
  4. Working with the Calendar
    1. Change Your Calendar View
      1. Add Time Zones
    2. Work with Your Calendar
      1. Set Item Importance
      2. Forward Items
      3. Configure Reminders
    3. Your Local Weather Forecast (new feature)
    4. Set Up Workday Times
    5. Print Your Schedule
    6. Delete Your Calendar
    7. Schedule a Meeting
      1. Share Meeting Motes
      2. Set Up as Recurring
      3. Create from Messages
      4. Categorizing
      5. Scheduleing Assistant
      6. Changing Availability
      7. Scheduling Resourcres
      8. Room Finder
    8. Make Updates to Meetings
      1. Searching Calendar
      2. Cancel a Meeting
      3. Reply to a Meeting Invitation
      4. Schedule an Appointment
      5. Overlaying Calendars
      6. Make Updates to an Appointment
      7. Create Calendar Groups
  5. Organizing Contacts
    1. Add, Delete, and Import Contacts
      1. People Card (new feature)
      2. Add an Image
      3. Add a Tag
    2. Print a Contact
    3. Update a Contact
    4. Share Contacts
    5. Locate a Contact
    6. Sort Contacts
    7. Working with Contact Groups
      1. Adding Contacts to Existing Groups
      2. Adding Notes to a Group
      3. Updating Contacts within Groups
      4. Deleting Groups and Deleting Group Members
      5. Managing Multiple Address Books
    8. Perform a Mail Merge
  6. Working with Tasks and Notes
    1. Create a Task
    2. Print a Task
    3. Update a Task
    4. Assign a Task
    5. Reply to a Task Request
    6. Track Tasks
    7. Change Your Task View
    8. Work with Notes
      1. Create and Manage
      2. Attach to Contacts
      3. Create Journal Entries
  7. Using Signature and Themes
    1. Create a Signature
    2. Automatically Add a Signature to Messages
    3. Modify a Signature
    4. Create and Apply a Theme
    5. Change Text Formatting for Outgoing Messages
  8. Managing Your Inbox
    1. Search for Messages
    2. Advanced Find
    3. Search by Location
    4. Create Search Folders
    5. Group Your Mailbox Items
    6. Filter Messages
    7. Organize Messages (new feature)
      1. Move Folders
      2. Mark as Read/Unread
      3. Flagging
      4. Ignoring
      5. Sort by Conversation
    8. Manage Your Junk Email
    9. Archive Your Messages
    10. Create and Manage Rules
    11. Create a Quick Step
    12. Add Protection to Your Outgoing Messages
    13. Create Auto-Replies
    14. Block Specific Addresses
  9. Working with Multiple Email Accounts
    1. Set Up Multiple Accounts in Outlook
    2. Send Emails from Different Accounts
    3. POP vs. IMAP Email Programs

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).


InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)


For an overall view of our offerings, please visit us at www.intersource.ch.