Advanced Microsoft Outlook Training


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Course duration

Course Outline

This Microsoft Outlook training class builds on basic skills in Outlook and teaches students to work with some of the more advanced features of Outlook. Our instructor-led online classes are conducted in the 2013 version of the software. Your instructor will point out the minor differences between versions where they exist. For our custom instructor-led online and onsite classes, we use the version of the software you use in your office.

  1. Working with Tasks and Notes
    1. Create a Task
    2. Print a Task
    3. Update a Task
    4. Assign a Task
    5. Reply to a Task Request
    6. Track Tasks
    7. Change Your Task View
    8. Work with Notes
      1. Create and Manage
      2. Attach to Contacts
      3. Create Journal Entries
  2. Using Signature and Themes
    1. Create a Signature
    2. Automatically Add a Signature to Messages
    3. Modify a Signature
    4. Create and Apply a Theme
    5. Change Text Formatting for Outgoing Messages
  3. Managing Your Inbox
    1. Search for Messages
    2. Advanced Find
    3. Search by Location
    4. Create Search Folders
    5. Group Your Mailbox Items
    6. Filter Messages
    7. Organize Messages (new feature)
      1. Move Folders
      2. Mark as Read/Unread
      3. Flagging
      4. Ignoring
      5. Sort by Conversation
    8. Manage Your Junk Email
    9. Archive Your Messages
    10. Create and Manage Rules
    11. Create a Quick Step
    12. Add Protection to Your Outgoing Messages
    13. Create Auto-Replies
    14. Block Specific Addresses
  4. Working with Multiple Email Accounts
    1. Set Up Multiple Accounts in Outlook
    2. Send Emails from Different Accounts
    3. POP vs. IMAP Email Programs

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