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  • Microsoft Training

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    Development Tools & Environments: ASP, ASP.NET, C#, .NET, VBA, Visual Basic

    Applications: Dynamics, Expression, Access, Excel, Word PowerPoint, Exchange, InfoPath, Outlook, SharePoint , Project, Publisher, Business Intelligence

    Please refer to our detailed course outlines below.

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  • Course Details Microsoft

    Classes are offered at client sites, at our Geneva training center, and via a live web conference. For detailed course outlines and scheduled classes, please see below.

    To book training, navigate to the course you need, then:

    • For scheduled online classes, register from the choices indicated.
    • If you need an alternative date, time or location, or if you want a live classroom course, click on “request an offer for this course,” to complete the form.

Introduction to Microsoft Outlook 2010

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Course duration

  • 1 Days

Course Outline

This Microsoft Outlook training class introduces the interface and gets students up and running quickly working with messages, calendars, and contacts. Our instructor-led online classes are conducted in the 2013 version of the software. Your instructor will point out the minor differences between versions where they exist. For our custom instructor-led online and onsite classes, we use the version of the software you use in your office.

  • Learn about the new features in Outlook
  • Learn about the Ribbon, Tabs, Groups, and Commands.
  • Explore the Backstage View.
  • Set up accounts and work with messages.
  • Work with calendars and contacts.
  • Familiarity with Windows.
  1. The Outlook Interface
    1. Overview of the Outlook Interface Including New Features
      1. Preview Messages in Message List
      2. All/Unread Feature
      3. Quickly Switch between Elements
    2. The Ribbon
    3. Tabs, Groups, and Commands on the Ribbon
    4. The Backstage View (File Menu)
  2. Performing Popular Tasks in Outlook
    1. Set up an Email Account
    2. Open Email Messages
    3. Reply to and Forward Email Messages Including New Features
    4. Preview and Save an Attachment
      1. Messages in Alternate Formats
    5. Print a Message
    6. Delete a Message
    7. Customize the Navigation Pane
  3. Working with Messages
    1. Compose a Message
      1. Quick Parts
      2. Request Read Receipt
      3. Redirect Replies
      4. Delegate Access
    2. Add an Attachment
      1. Attachment Reminder
    3. Check Spelling and Grammar
    4. Use Microsoft Word to Edit Messages
    5. Insert a Hyperlink or Image in a Message
    6. Send a Message
  4. Working with the Calendar
    1. Change Your Calendar View
      1. Add Time Zones
    2. Work with Your Calendar
      1. Set Item Importance
      2. Forward Items
      3. Configure Reminders
    3. Your Local Weather Forecast (new feature)
    4. Set Up Workday Times
    5. Print Your Schedule
    6. Delete Your Calendar
    7. Schedule a Meeting
      1. Share Meeting Motes
      2. Set Up as Recurring
      3. Create from Messages
      4. Categorizing
      5. Scheduling Assistant
      6. Changing Availability
      7. Scheduling Resources
      8. Room Finder
    8. Make Updates to Meetings
      1. Searching Calendar
      2. Cancel a Meeting
      3. Reply to a Meeting Invitation
      4. Schedule an Appointment
      5. Overlaying Calendars
      6. Make Updates to an Appointment
      7. Create Calendar Groups
  5. Organizing Contacts
    1. Add, Delete, and Import Contacts
      1. People Card (new feature)
      2. Add an Image
      3. Add a Tag
    2. Print a Contact
    3. Update a Contact
    4. Share Contacts
    5. Locate a Contact
    6. Sort Contacts
    7. Working with Contact Groups
      1. Adding Contacts to Existing Groups
      2. Adding Notes to a Group
      3. Updating Contacts within Groups
      4. Deleting Groups and Deleting Group Members
      5. Managing Multiple Address Books
    8. Perform a Mail Merge

InterSource Geneva, a premier Information Technology training firm, offers over 400 different courses on server, database and programming technologies, as well as end-user classes for the most popular office, graphics and design applications. We serve clients in Switzerland (Geneva, Lausanne, Bern, Basel, Zurich) and throughout Europe (France, Germany, Austria, Finland, Sweden, England, Netherlands, Spain, etc.).

InterSource offers custom, private courses at client sites, standard public courses in our Geneva classroom, and online training via live Web conference. Training is offered in English and many other languages (Francais, Deutsch, Espanol, Italiano.)

For an overall view of our offerings, please visit us at www.intersource.ch.