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    Please refer to our detailed course outlines below.

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  • Course Details Microsoft

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Comprehensive Microsoft Outlook 2010 Training

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Course duration

  • 2 Days

Course Outline

This Comprehensive Microsoft Outlook 2010 training class introduces the 2010 interface and gets students up and running quickly working with messages, calendars, contacts, and tasks as well as managing accounts and the inbox.

  • Learn about the new features in Outlook
  • Learn about the Ribbon, Tabs, Groups, and Commands.
  • Explore the Backstage View.
  • Set up accounts and work with messages.
  • Work with calendars and contacts.
  • Learn to work with tasks and notes.
  • Learn to work with signatures and themes.
  • Manage your inbox including filtering, creating search folders, and archiving.
  • Work with multiple accounts.
  • Familiarity with Windows.
  1. The Outlook 2010 Interface
    1. Overview of the Outlook Interface
    2. The Ribbon
      1. Tabs, Groups, and Commands on the Ribbon
      2. Tabs on the Mail Ribbon
      3. Groups on the Mail Ribbon
    3. Commands on the Mail Ribbon
    4. Exercise: Exploring the Ribbon
    5. The Backstage View (File Menu)
      1. The Info Tab
      2. The Open Tab
      3. The Print Tab
      4. The Help Tab
      5. Options
    6. Exercise: Exploring the Backstage View
  2. Performing Popular Tasks in Outlook 2010
    1. Set up an Email Account
    2. Exercise: Setting up an Email Account
    3. Open Email Messages
    4. Reply to Email Messages
    5. Exercise: Opening and Replying to a Message
    6. Print a Message
    7. Delete a Message
    8. Exercise: Printing a Message
  3. Working with Messages
    1. Compose a Message
    2. Add an Attachment
    3. Check Spelling and Grammar
    4. Use Microsoft Word to Edit Messages
    5. Insert a Hyperlink in a Message
    6. Send a Message
    7. Exercise: Creating and Sending a New Message
  4. Working with the Calendar
    1. Change Your Calendar View
    2. Set Up Workday Times
    3. Exercise: Setting Up Your Calendar
    4. Print Your Schedule
    5. Schedule a Meeting
    6. Make Updates to Meetings
    7. Cancel a Meeting
    8. Reply to a Meeting Invitation
    9. Schedule an Appointment
    10. Make Updates to an Appointment
    11. Create Calendar Groups
    12. Exercise: Scheduling a Meeting
  5. Organizing Contacts
    1. Add a Contact
    2. Update a Contact
    3. Exercise: Adding and Updating a Contact
    4. Locate a Contact
    5. Sort Contacts
    6. Create a Contact Group
    7. Perform a Mail Merge
    8. Exercise 10: Performing a Mail Merge
  6. Working with Tasks
    1. Create a Task
    2. Update a Task
    3. Assign a Task
    4. Reply to a Task Request
    5. Track Tasks
    6. Change Your Task View
    7. Exercise:Working with Tasks
  7. Using Signature and Themes
    1. Create a Signature
    2. Automatically Add a Signature to Messages
    3. Modify a Signature
    4. Create and Apply a Theme
    5. Exercise: Adding a Theme and Signature to Your Messages
  8. Managing Your Inbox
    1. Search for Messages
    2. Create Search Folders
    3. Group Your Mailbox Items
    4. Filter Messages
    5. Organize Messages
    6. Exercise: Organizing Your Messages
    7. Manage Your Junk Email
    8. Archive Your Messages
    9. Create a Quick Step
    10. Add Protection to Your Outgoing Messages
    11. Exercise: Managing Your Mail By Creating a Quick Step
  9. Working with Multiple Email Accounts
    1. Set up Multiple Accounts in Outlook
    2. Send Emails from Different Accounts
    3. POP vs IMAP Email Programs
    4. Exercise:Working with Multiple Email Accounts

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