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    Please refer to our detailed course outlines below.

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MOC 20346 - Managing Office 365 Identities and Services

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Course duration

  • 5 Days

Course Outline

This Managing Office 365 Identities and Services training class targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. This course maps to the following two certification exams: 70-346 and 70-347.

This course is intended for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies. This course is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements.

  • Learn to provision Office 365.
  • Learn to plan and Implement Networking and Security in Office 365.
  • Learn to manage Cloud Identities.
  • Learn to implement and Manage Identities by Using DirSync.
  • Learn to implement and Manage Federated Identities for Single Sign-On (SSO).
  • Learn to monitor and Troubleshoot Office 365 Availability and Usage.
  • Learn to manage Clients and End-User Devices.
  • Learn to provision SharePoint Online Site Collections.
  • Learn to configure Exchange Online and Lync Online for End Users.
  • Learn to plan for Exchange Online and Lync Online.
  • Completion of Clinic 40041 or equivalent technical knowledge.
  • Knowledge of Cloud-based service concepts, overview of Office 365 and its component services, Active Directory Directory Service, TCP/IP network routing, Domain Name Services (DNS), X.509 Certificates, and Firewall ports.
  • Experience with using Windows PowerShell.
  • Experience administering Office 365 with Office 365 Admin Center.
  • Experience working with virtual machines.
  • Experience using Remote Desktop.
  1. Preparing for Office 365
    1. Planning a Pilot
    2. Introduction to Office 365
    3. Provisioning Tenants
    4. Enabling Client Connectivity
    5. Lab: Setting up the Lucerne Publishing Datacenter Environment
      1. Set Up and Configure the Lucerne Publishing Data Center Environment
      2. Build Environment Recovery Steps
    6. Lab: Preparing for Office 365
    7. Planning a FastTrack Pilot
    8. Provisioning the Tenant Account
    9. Preparing to Manage Office 365
  2. Managing Users, Groups, and Licenses
    1. Manage Users and Licenses by Using the Administration Center
    2. Manage Security and Distribution Groups
    3. Manage Cloud Identities with Windows PowerShell
    4. Lab: Managing Users, Groups, and Licenses
      1. Manage Users and Licenses by Using the Administration Center
      2. Manage Security and Distribution Groups
      3. Manage Cloud Identities with Microsoft PowerShell
  3. Administering Office 365
    1. Manage Administrator Roles in Office 365
    2. Configure Password Management
    3. Administer Rights Management
    4. Lab: Administering Office 365
      1. Manage Administrator Roles in Office 365
      2. Configure Password Management
      3. Administer Rights Management
  4. Planning and Managing Clients
    1. Manage user-driven client deployments
    2. Manage IT deployments of Office 365 ProPlus
    3. Set up telemetry and reporting (Optional)
  5. Planning DNS and Exchange Migration
    1. Add and Configure Custom Domains
    2. Recommend a Mailbox Migration Strategy
    3. Configure external user sharing
  6. Planning Exchange Online and Configuring DNS Records
    1. Perform a cutover migration to Exchange Online
    2. Configure DNS Records for Services
  7. Administering Exchange Online
    1. Configure Personal Archive Policies
    2. Manage Anti-malware and Anti-spam Policies
    3. Configure Additional Email Addresses for Users
    4. Create and Manage External Contacts, Resources, and Groups
    5. Lab: Administering Exchange Online
      1. Configure Personal Archive Policies
      2. Manage Anti-malware and Anti-spam Policies
      3. Configure Additional Email Addresses for Users
      4. Create and Manage External Contacts, Resources, and Groups
  8. Configuring SharePoint Online
    1. Create SharePoint Site Collections
    2. Configure External User Sharing
    3. Configure Social and Collaboration Features
  9. Configuring Lync Online
    1. Plan for Lync Online
    2. Configure Lync Online Settings
    3. Lab: Configuring Lync Online
    4. Configure Lync End-User Communication Settings
    5. Configure Lync Organizational Settings
  10. Implementing Directory Synchronization
    1. Prepare On-premises Active Directory for DirSync
    2. Set up DirSync
    3. Manage Active Directory Users and Groups with DirSync In Place
    4. Lab: Implementing Directory Synchronization
      1. Prepare on-premises Active Directory for DirSync
      2. Set up DirSync
      3. Manage Active Directory Users and Groups with DirSync in place
  11. Implementing Active Directory Federation Services
    1. Planning for AD FS
    2. Install and Manage AD FS Servers
    3. Install and Manage AD FS Proxy Servers
    4. Lab: Implementing Directory Synchronization
      1. Install AD FS Servers and Proxy Servers
      2. Manage AD FS Servers and Proxy Servers
  12. Monitoring Office 365
    1. Isolate Service Interruption
    2. Monitor Service Health
    3. Analyze Reports
    4. Lab: Monitoring Office 365
      1. Isolate Service Interruption
      2. Track Message Delivery
      3. Monitor Service Health and Analyze Reports

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