Diversity Workshop for Employees and Managers

Course duration

  • 1 day

Course Benefits

  • Learn the definition of diversity and other related terms.
  • Learn the advantages and complications of diversity in the workplace.
  • Learn how to assess self-awareness of diversity.
  • Learn the laws that protect against diversity discrimination.
  • Learn how to implement the four cornerstones of diversity.
  • Learn how to identify and promote individual differences.
  • Learn how to recognize stereotypes and biases.
  • Learn how to confront negativity and overcome diversity obstacles.
  • Learn how to increase diversity awareness within the work environment.
  • Learn how to communicate more effectively in a diverse work environment.
  • Learn prevention methods for diversity discrimination.
  • Learn how to identify and report diversity discrimination.
  • Learn how to manage discrimination while encouraging diversity within a team.
Available Delivery Methods
Private Class
Private classes are delivered for groups at your offices or a location of your choice.
Self-Paced
Learn at your own pace with 24/7 access to an On-Demand course.

Course Outline

  1. Understanding Diversity
    1. What is Diversity?
    2. Other Terms for Diversity
      1. Advantages
      2. Complications
    3. Diversity Self-awareness
    4. History of Diversity in the Workplace
    5. Diversity Laws
  2. Cornerstones of Diversity
    1. Knowledge
    2. Acceptance
    3. Understanding
    4. Behavior
  3. Individual Differences
    1. Cultural Differences
    2. Personality Differences
    3. Generational Differences
  4. Diversity Obstacles
    1. Stereotypes and Biases
    2. Confronting Stereotypes and Biases
    3. Overcoming Obstacles and Increasing Diversity Awareness
  5. Communication
    1. Active Listening
    2. Nonverbal Communication
      1. Body Language
      2. Signals
    3. Speaking with Intent
  6. Diversity Discrimination
    1. Prevention
    2. Identifying Diversity Discrimination
    3. Taking Action Against Diversity Discrimination
  7. Diversity Leadership
    1. Managing Diversity Discrimination
    2. Encouraging Diversity
      1. Common Pitfalls
    3. Creating a Successful and Diverse Team

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.